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Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 28 Jun 2023 12:59
by Vladimir
jbmusic wrote: 07 Jan 2023 13:15
Hi Bernd, I have to transfer a licence to a new system. (old system is not relyable anymore)
I have 3 licence running with the same email and name...
How can i check the ident number of the system i would like to replace?
Do i click on the registration button on the "old" system to see the Ident nr ?
If we change the RAM for more gb change ident number ? for example from 8gb to 16 or 32 gb ram ?
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 28 Jun 2023 13:04
by Vladimir
Another question, if for example we loose the first email, also the domain etc because a new company by all ??? how it's possible to install on a new machine ?
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 28 Jun 2023 22:02
by radio42
Additional RAM should not change the Ident-Number.
If you loose everything I can not guarantee to identify your ‚old‘ license, which I need to deactivate it - I can only try. Eg. make a copy of your license data.
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 29 Jun 2023 21:00
by Vladimir
Vladimir wrote: 28 Jun 2023 12:59
jbmusic wrote: 07 Jan 2023 13:15
Hi Bernd, I have to transfer a licence to a new system. (old system is not relyable anymore)
I have 3 licence running with the same email and name...
How can i check the ident number of the system i would like to replace?
Do i click on the registration button on the "old" system to see the Ident nr ?
If we change the RAM for more gb change ident number ? for example from 8gb to 16 or 32 gb ram ?
Esactly we upgrade RAM to 32gb and no problem !
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 29 Jun 2023 21:03
by Vladimir
radio42 wrote: 28 Jun 2023 22:02
Additional RAM should not change the Ident-Number.
If you loose everything I can not guarantee to identify your ‚old‘ license, which I need to deactivate it - I can only try. Eg. make a copy of your license data.
Ok, maybe you need the info on screen appear general settings REGISTRATION WINDOWS ? here are all info
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 29 Jun 2023 22:12
by radio42
If that contains all current license data, that would be fine.
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 30 Jun 2023 00:16
by Vladimir
radio42 wrote: 29 Jun 2023 22:12
If that contains all current license data, that would be fine.
do you have a email ? , i can send you a screen shot ...
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 30 Jun 2023 07:22
by radio42
Of course, this is given in your original registration mail as well as our web site!
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 30 Jun 2023 12:26
by Vladimir
radio42 wrote: 30 Jun 2023 07:22
Of course, this is given in your original registration mail as well as our web site!
OK, i will take a screnn shot, but where i can send to you ? email address ???
[email protected] this ?
Re: Transfer of License to a new PC (or new Ident-Number)
Posted: 30 Jun 2023 16:52
by radio42
Yes, that mail is ok.