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Backup error update v3.0.15.1

Posted: 24 Feb 2015 12:28
by AladnaFm
Hi Bernd,

cannot update to new version, get this message:
error.jpg
error.jpg (14.62 KiB) Viewed 6047 times
Greetz Jesper
Aladna Fm

Re: Backup error update v3.0.15.1

Posted: 24 Feb 2015 12:42
by radio42
Then you have some user rights issues with your current installation resp. with some files or folders.
Please check your ProppFrexx installation folder!

Note, that the automatic update tries to perform a backup first, which simply copies the current content of the installation folder to a sub-folder called "Previous Version".
If that fails there must be a general issue with your user rights within the ProppFrexx installation folder.
E.g. there is a file open within the backup folder ("Previous Version")?!
(as an example once a user had the same issue, until he noticed, that he did start ProppFrexx from that "Previous Version" folder instead of using the regular folder!)

To still perform the update, please close ProppFrexx and make a manual backup of the ProppFrexx installation folder and then run the standard setup.

Re: Backup error update v3.0.15.1

Posted: 24 Feb 2015 14:29
by AladnaFm
Yep, stupid me!

Folder rights indeed, changed it to administrator right and it worked!
Thanks!