ProppFrexx ONAIR User-Forum

for the second time in 15 hours, propfrexx has been disconnected from streaming servers.

our program is connected to 2 servers at the same time (radionomy and caster)

here's the issue: at the exact same time both servers are disconnected. in the software, it seems up and keeps running everything seems ok in network monitoring severs are connected and datas sent are still climbing. but in fact, both are down at the same time.

after a sotware reboot it connects to both servers again.


Thanks,
Thomas.

Might sound like a local network (driver) issue?!
I am affraid, that this must be something specific to your PC... but I guess it is not a ProppFrexx related issue.; especially when you say, that the 'datas sent are still climbing'. This indicates, that the encoders are still working properly and that the data has been handed over to the OS' network interface ... but are somehow stuck there not being transmitted to the internet.

the strange thing is that was Twice in a short tim after days of constant broadcast.
Will check the complete network config, but Fixed ip on Lan and correct NAT shouldn't get any issue.. I guess :-/

Thomas;

If it ran fine for days with constant broadcast - how should ProppFrexx all of a sudden be the reason?
I assume there must have been some kind of change, either in the network driver structure or your internet connection...
As said, if ProppFrexx still indicates that is running and sending data - the error most likely must be after the local network socket...but that is just a best guess from what you describe. E.g. could it be, that your local internet provider blocks certain traffic or a firewall or anti-virus software blocks it?

I'm still experiencing some unexpected disconnections. As you said it's probably a network problem. I will get back this computer to my own network tomorrow, and I'll check if there's still disconnections. The only strange thing is I only have to close and reboot PFOA to solve the problem.

It's not a big deal anyway, cause I will have to transfer this on a new computer in the next days to start serious broadcasting after 3 weeks of test.

I'll maybe get back to you regarding this transfer to a new computer. By the way, I assume that going from an X86 to a X64 computer may cause some trouble especially about some folders that won't be at the exact same place. is there something special to know to prevent some issue?

Thanks,
T.

unfortunately no, that was the first thing I did, that won't work

T.

In that case I guess you wouldn't even need to reboot, but simply stop and start the streaming server again?