ProppFrexx ONAIR User-Forum

ProppFrexx closed twice today with Exception code 0xc00000fd in event viewer:

Log Name: Application
Source: Application Error
Date: 27/01/2021 05:20:58
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: AHR-PLAYOUT1
Description:
Faulting application name: ProppFrexx ONAIR.exe, version: 4.2.3.1, time stamp: 0x5ffaec78
Faulting module name: ntdll.dll, version: 10.0.19041.662, time stamp: 0x27bfa5f0
Exception code: 0xc00000fd
Fault offset: 0x0000000000016e27
Faulting process id: 0x2ad0
Faulting application start time: 0x01d6f4695bc6d0b0
Faulting application path: C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: cc954125-8772-4385-8f71-ab1c5b0ee7c0
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2021-01-27T05:20:58.4160528Z" />
<EventRecordID>4256</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>AHR-PLAYOUT1</Computer>
<Security />
</System>
<EventData>
<Data>ProppFrexx ONAIR.exe</Data>
<Data>4.2.3.1</Data>
<Data>5ffaec78</Data>
<Data>ntdll.dll</Data>
<Data>10.0.19041.662</Data>
<Data>27bfa5f0</Data>
<Data>c00000fd</Data>
<Data>0000000000016e27</Data>
<Data>2ad0</Data>
<Data>01d6f4695bc6d0b0</Data>
<Data>C:\Program Files\radio42\ProppFrexx ONAIR\ProppFrexx ONAIR.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>cc954125-8772-4385-8f71-ab1c5b0ee7c0</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>

This looks like a stack overflow error and could potentially be an application error.
a) can you please send me the file called "Error.log", which is contained in the ProppFrexx AppDataUser folder (e.g. %appdata%/radio42/ProppFrexx ONAIR/4.0)?
b) can you please let me know what action you performed, when the error took place?

radio42 wrote: 27 Jan 2021 17:40 This looks like a stack overflow error and could potentially be an application error.
a) can you please send me the file called "Error.log", which is contained in the ProppFrexx AppDataUser folder (e.g. %appdata%/radio42/ProppFrexx ONAIR/4.0)?
b) can you please let me know what action you performed, when the error took place?

I was trying to find the error log this morning as I would have normally send it, but for some strange reason I have no "error.log" file?

But there must be...
Can you reproduce the error in some way?

radio42 wrote: 27 Jan 2021 19:04 But there must be...
Can you reproduce the error in some way?

I know, I have all the configs, log folder etc, but for some reason error.log is missing. Strange. Is the path and filename hardcoded?

I was playing a song at the time from a new playlist and closed twice this morning for the same reason. I've since checked the raid array for any errors, and system file integrity check, no issues, and also installed some new updates( including a new .NET update). It's not happened since it was rebooted this afternoon after the updates.

Than let's monitor it - it might also have been an error within the .Net framework and not the application. In that case no Error.log file would have been created.
so let's cross the fingers, that the updates healed it! Else we re-open this thread!