Page 1 of 3
Scheduler bug, big red cross when changing viewing days
Posted: 20 Feb 2014 07:53
by XTended
Hi Bernd,
When opening the scheduler (admin account) in PF latest version (3.0.12.13) everything seems normal.
But when I change the viewing days from 3 to 5 I get a big red cross, see screenshot.
To get rid of that big red cross I have to close the scheduler and than turn off off the green "man" scheduler and than turn it on again to get my scheduler back.
I read something it has to do with a graphic card or .NET.
I think this must be a PF bug, otherwise I couldn't get my scheduler back when turning off and turn it on again.
When I go open scheduler again all settings are back, but when I try to change the viewing days the red cross is back again.
Regards,
Bert
Re: Scheduler bug, big red cross when changing viewing days
Posted: 20 Feb 2014 09:31
by XTended
Yes I rebooted the system...
Also re-installed the .Net Framework installation.
At this moment after a second reboot it is stable...
Re: Scheduler bug, big red cross when changing viewing days
Posted: 20 Feb 2014 19:26
by radio42
I would have no idea where this error comes from.
Could also be a corrupted .Net Framework installation.
I can absolutely not reproduce the error - especially it shouldn't have anything to do if the Scheduer is running or not, as the Scheduler View is totally independent of it.
It might also be an out-of-memory error...
Did you try rebooting your system?
Re: Scheduler bug, big red cross when changing viewing days
Posted: 20 Feb 2014 19:44
by radio42
OKi - let me know, if this happens again...
Could also be caused by a (hidden) Windows Update in the background...
Re: Scheduler bug, big red cross when changing viewing days
Posted: 20 Feb 2014 23:51
by XTended
Windows automatic update is off
Tonight we received a new red cross in our standard useraccount (limited rights).
Re: Scheduler bug, big red cross when changing viewing days
Posted: 21 Feb 2014 09:53
by XTended
OK I will do that!
Yes its a weird machine

I am now removing the .layout files (a huge amount!)
Before we created for every user an account, now we have only 4 left.
Can I remove the old .userconfig files too?
Re: Scheduler bug, big red cross when changing viewing days
Posted: 21 Feb 2014 15:23
by radio42
Yes the .userconfig might also be removed.
You just (unfortunately) loose any user specific config values.
Re: Scheduler bug, big red cross when changing viewing days
Posted: 21 Feb 2014 17:56
by XTended
OK will remove that .userconfig files too.
At this moment we do live broadcast and the red cross just happened again, so I think your comment about out-of-memory error could be the one.
We run a PC with only ProppFrexx with 12 GB of internal memory. Maybe we have to switch to 16 GB...
Do you have experience with a special brand memory? No we use Samsung.
Re: Scheduler bug, big red cross when changing viewing days
Posted: 21 Feb 2014 19:40
by radio42
There definitely seems to be something crazy going on your machine...
It has definitely nothing to do with UAC - as I have tested it here on several machines and also tested this with other users having UAC enabled - no issue here or there.
So I would have no idea what is causing your trouble
The only idea I would have right now is to close PF and delete all "*.layout" files from your ProppFrexx AppUserData folder (e.g. C:\Users\username\AppData\Roaming\radio42\ProppFrexx ONAIR\3.0).
Re: Scheduler bug, big red cross when changing viewing days
Posted: 21 Feb 2014 20:52
by radio42
12GB should be fine. How lagre are your Media Libs?
If they are rather big you might need/want to use the Media Library Server. Which releases PF from all the media lib loading/management. And decreases the memory usage of PF significantly. But how much memory is PF using? See TaskManager...