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Error on installing.
Posted: 10 Mar 2014 12:05
by donr53
Hi, I have a problem with installing the program on Windows 8.1. When activating the setup, this is the answer I get: "There is a problem with this Windows installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor."
Has anyone else seen this message? What should I do?
Thanks!
Re: Error on installing.
Posted: 10 Mar 2014 12:22
by radio42
I haven't seen that error message yet.
But according to this post it might be a Microsoft issue:
http://answers.microsoft.com/en-us/wind ... 9149455927
Probably you do not have the right to access the AppData Locals folder:
The solution is to go into c:\users\"username"\AppData\Local\ then right click on "temp" and choose "properies". Choose "security" --> edit --> add, and add the username you are using, and give yourself all rights.
Re: Error on installing.
Posted: 12 Mar 2014 20:10
by donr53
Thank You, it worked!
