PF problem

You have a question or need an advice about how to do something? Ask it here!
Post Reply
westendradio
Posts: 48
Joined: 02 Sep 2018 16:12
PF problem

Post by westendradio »

Hello forum members, when I click on new in pf and select playlist templates wizard and then select date and time and run that script pf completely freezes. It doesn't matter which script I select, pf just hangs. We have 3 systems that run independently of each other, all with the same problem. Who knows.
User avatar
radio42
Site Admin
Posts: 8926
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
Contact:
Re: PF problem

Post by radio42 »

Habe you tested the script without the wizard?
E.g. check which script is used, selected it in the script editor and use the ‚Test…‘ button.

It might be a history setting issue, that no track qualifies the history checks? Else, maybe your script itself doesn’t reference any media lib (which is unlikely).
Else, I have never experienced something like that.
westendradio
Posts: 48
Joined: 02 Sep 2018 16:12
Re: PF problem

Post by westendradio »

I just tested the script in Script Library Editor and it works, just creates a playlist without any problems with all scripts. When I use the playlist templates wizard and choose the day and date, proppfrexx crashes after loading the script. I have this problem on all 3 PCs that have pf on them. I also completely reinstalled my PC, including Windows, but without any results.
User avatar
radio42
Site Admin
Posts: 8926
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
Contact:
Re: PF problem

Post by radio42 »

Can you turn the ‚Debug Logging‘ temporarily on (see general settings, More Stuff).
And try again.
And then send me the Debug….log being generated in the AppUserData log.
Plus the Error.log file.
westendradio
Posts: 48
Joined: 02 Sep 2018 16:12
Re: PF problem

Post by westendradio »

We've tryed everything, scripts, playlists, but everytime the same problem. By the wizard template proppfrexx jamms, and i can't do anything with it anymore. It's not a problem with the scripts and the templates also history, i have tryed several settings and different music maps but the problem remains.
westendradio
Posts: 48
Joined: 02 Sep 2018 16:12
Re: PF problem

Post by westendradio »

Where can I find the Error.log file
User avatar
radio42
Site Admin
Posts: 8926
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
Contact:
Re: PF problem

Post by radio42 »

In the ProppFrexx AppDataUser folder.

%appdata%\radio42\ProppFrexx ONAIR\4.0
westendradio
Posts: 48
Joined: 02 Sep 2018 16:12
Re: PF problem

Post by westendradio »

Unfortunately, I don't have a error.log traffic jam there
User avatar
radio42
Site Admin
Posts: 8926
Joined: 05 Apr 2012 16:26
Location: Hamburg, Germany
Contact:
Re: PF problem

Post by radio42 »

When there is no Error.log - then no error ever happened yet.

Then send me the Debug … .log file one turned on and you reproduced the issue.

Post Reply