All settings lost and licence requested

[Sapseb]

Hi,

I have a big problem with my Proppfrexx 3.0 (I use the 3.0.15.21).
For an unknown reason, all my settings (cartwall, mixer, player, routing, input/output, user profile) are gone and when I launch the software, it requests the licence number.

It's like I just set up Proppfrexx but it's been for more than 4 years that I use it with a valid licence.
Any ideas about the problem and the way to fix it!?

Thanks a lot!

[Sapseb]

When I launch Proppfrexx I have an error message

"You are using an invalid Serial Number and registration key! Please contact your vendor to obtain a valid serial number and registration key!

You are now using a DEMO version"

When I press on "OK", I have the registration windows...and, even it's all the field are filled, I can't (re-)activate Propfrexx.

[Sapseb]

I'm really sorry but I have no idea where I can find my validation number. I have the name, the e-mail, the serail number and the registration key but not the validation one.

How can I find it?

[Sapseb]

Okay, thanks for the code, my licence is activated! But all my preferences are gone!
Is there a chance to find a folder with all my settings or I have to do it manually?

[radio42]

No, I have no idea why all your settings should have got lost - ProppFrexx never deletes them...
Also no idea why your license data would be gone either.
What does happen, if you enter the registration data again?

[radio42]

Have you tried to pressed the 'Register...' button in there and then re-entered your Validation-Code and then pressed OK?!
If not, please re-enter Validation-Code ... that should recreate your registration!

[radio42]

In the mail I send you when you requested your keys...

[radio42]

All settings are saved inside the ProppFrexx AppUserData folder.
(e.g. "C:\Users\<username>\AppData\Roaming\radio42\ProppFrexx ONAIR\3.0")
If that folder is gone or empty - someone must have deleted it... and you would need to start from the beginning - unless you have a backup somewhere?