Advertisement manager error!

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AladnaFm
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Joined: 16 Apr 2014 23:29
Advertisement manager error!

Post by AladnaFm »

Hi Bernd,

when I click the 'upcoming overlays' I get this message:
Naamloos.jpg
Naamloos.jpg (59.26 KiB) Viewed 9248 times
I've tried 'Yes' and 'No' nothing happens.

Closed PF and deleted the corrupt folder and reboot PF> Created a new advert campaign.
But this one also gives problems with corrupt tracks.cfg
What do I need to do?

Greetz Jesper
AladnaFm
Posts: 111
Joined: 16 Apr 2014 23:29
Re: Advertisement manager error!

Post by AladnaFm »

The problem seems to be occuring when the same campaign is having 2 tracks instead of 1.
advert.jpg
advert.jpg (59.6 KiB) Viewed 9246 times
I tested it with 1 audio file and everything works fine.
When there are 2 audio files it will not work and gives an corrupt error!

is this a bug??
AladnaFm
Posts: 111
Joined: 16 Apr 2014 23:29
Re: Advertisement manager error!

Post by AladnaFm »

I've already tried that. Closed Proppfrexx entirely and removed the partner & campaign which is corrupt.
Started PF again and created a new partner & campaign.

But when I create a campaign which contains 2 audio files, it never created a tracks.cfg file in the folder!
That's why it cannot access the file and says it is corrupt.

But when I edited the campaign and let it contain only 1 audio files and saving, it was creating a tracks.cfg file and everything is working again.

Yesterday when I changed it to that 2 track campaign it worked fine at first, but since this morning it says the tracks.cfg is corrupt.
Tested it with different audio files, all the same result: 2 Audio files -->not creating tracks.cfg and 1 audio file -->creates a tracks.cfg
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radio42
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Re: Advertisement manager error!

Post by radio42 »

Then we must do a TeamViewer session I am afraid - as here there is no problem assigning 2 or more tracks to a campaign....
Please send me your TeamViewer details either via a PM or via eMail...!
AladnaFm
Posts: 111
Joined: 16 Apr 2014 23:29
Re: Advertisement manager error!

Post by AladnaFm »

Send you a pm!
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radio42
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Re: Advertisement manager error!

Post by radio42 »

I can actually not reproduce that here...

But, it looks, like there is some other error...
The Error text shown in your dialog says, that the file (tracks.cfg) file can not be accessed, since it is being used by another process?!

So that looks, like the file is open by another process and not yet released by it.
I can only assume, that the 'other' process must be the News&Advertising Manager - so what if you close that app and restart it?
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radio42
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Re: Advertisement manager error!

Post by radio42 »

Please check the new v3.0.14.38...
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radio42
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Re: Advertisement manager error!

Post by radio42 »

I need to check this!
AladnaFm
Posts: 111
Joined: 16 Apr 2014 23:29
Re: Advertisement manager error!

Post by AladnaFm »

I have tested the update for a couple days and it seems to work fine again! :)

Thanks!

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